This page provides an overview of some of the more common error messages when using the Aggie Enterprise Purchasing and Accounts Payable modules and how to resolve them.
Requisition
| Error Message | When and Where It Occurs | Meaning | Resolution |
| No Results Found | Clicking on the All Punchouts or SCM Store tiles on the Requisitions screen | Access is not available to the Aggie Enterprise catalogs for one of two reasons: 1. The user does not have the appropriate purchasing role. 2. On the Requisition Preferences screen, the Requisitioning BU field is not set correctly. | The user should be sure that the Requisitioning BU field is set to UCD Req Business Unit field on the Requisition Preferences screen. If the above does not resolve the ability to access the Aggie Enterprise catalogs, contact the departmental Aggie Enterprise Security Liaison for assistance in getting the correct role assigned, Purchasing User role. |
| The expenditure item date isn't within the x/x/24 12:00 AM task transaction start date and x/x/24 12:00 AM transaction end date. (POR-2010117) | After entering a PPM Project in the Billing section. | This message advises that the task code assigned to the PPM Project is not currently active. | Select a different PPM Project or Charge Account for the Requisition, or update the task code if it should still be active. |
| Approval Process Error Details: Invalid action on workflow task or user does not have privilege to perform this action. Action REASSIGN on task xxxx cannot be performed by xxxx. | When a department PPM Project Approver attempts to approve the Requisition. | The user trying to approve the Requisition was not set up correctly as a vacation approver. | When setting up a vacation delegate for a PPM Manager, the Delegate To option must be selected, and not the Reassign To option. |
| The deliver-to location isn't valid. (POR-2011021) The deliver-to location isn't active or associated with an organization different from the deliver-to organization defaulted on the requisition line or not in the requisitioning BU's set of locations. | When attempting to submit a Requisition, this error appears. | The Deliver-To Location field is missing an address. This normally happens when the default Requester is changed on the Requisition. | Search for and enter a delivery location, and then the Requisition can be submitted. |
| You can't duplicate the requisition because all lines contain items with configuration IDs. (POR-2010829) | When attempting to use the Duplicate function to copy an existing Requisition. | It's not possible to duplicate a catalog order. | Use the Duplicate function only for non-catalog orders. |
Accounts Payable
| Error Message | When and Where it Occurs | Meaning | Resolution |